1 month ago
Instead of raising prices again, Netflix whitethorn person to little its subscription costs successful Italy. A tribunal successful Rome precocious ruled that Netflix owed its Italian users a refund for value hikes betwixt 2017 and January 2024 and a simplification to erstwhile subscription costs. On apical of nan refunds, Netflix Italia would person to pass its affected subscribers of their correct to a refund.
The suit was primitively revenge by Movimento Consumatori, a user authorities statement based successful Rome. The group's president, Alessandro Mostaccio, said successful a press release that much than 25,000 Netflix users person complained to Movimento Consumatori that they're not satisfied pinch nan value increases complete nan years. According to nan lawyers representing nan consumers, Premium subscribers are entitled to a refund of astir 500 euros, while Standard tier customers should get backmost astir 250 euros.
Mostaccio besides said that if Netflix doesn't instantly trim prices and refund its customers, nan user authorities statement would prosecute a class action lawsuit to retrieve funds. A Netflix spokesperson told Reuters that it would entreaty nan Italian court's ruling, adding that nan institution takes "consumer authorities very earnestly and judge our position person ever complied pinch Italian laws and practice." On nan different broadside of nan world, Netflix again raised prices for its US customers, this clip crossed each of its subscription tiers.
