Amazon's AI-generated shopping experts now let you ask questions

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Over-the-shoulder position of a personification holding a phone. The Amazon shopping app is playing an AI "Hear nan highlights" merchandise recap.

Amazon

Rejoice: The Amazon app now lets you inquire existent shopping questions to its clone podcasters — it's an summation to nan "Hear nan highlights" AI characteristic nan institution introduced past year. Before, nan short audio summaries were generated from an unalterable script. Now, nan speech tin accommodate to your spoken aliases typed questions.

Amazon says Hear nan Highlights is now disposable for "millions of products" successful nan company's mobile app. You'll spot a fastener beneath nan merchandise image for supported listings. Choosing this will motorboat a short (usually a infinitesimal aliases two) AI-generated audio snippet.

The recordings prima a "host" and an "expert" of which chat astir aspects of nan product. What's caller is nan expertise to interrupt nan AI broadcasters for a Q&A. After starting nan audio, pat nan raised manus icon successful nan audio pop-up, past type aliases speak (using nan mic button) your questions. The AI hosts will proceed pinch their script, compression successful your mobility betwixt sections, and past return to their original spiel. 

Testing nan Q&A

Screenshot of nan Amazon shopping app's "Hear nan Highlights" Q&A feature. Transcript bubbles uncover an AI speech astir an espresso maker.

Amazon

I tried nan characteristic connected a listing for an entry-level turntable, asking whether this exemplary supports 78 RPM records and really vinyl fits into a integer streaming world. 

"Good questions," nan AI master replied. "On nan first one, no. This turntable only plays 33 and 45 revolutions per infinitesimal records, truthful 78s won't activity here. As for why vinyl successful a streaming world, customers really talk astir this a lot. It's not astir convenience, it's astir nan experience. People mention nan warmth of nan sound, nan ritual of putting connected a record, and honestly, nan joyousness of rediscovering albums they've had stored distant for decades. One customer said it brought backmost awesome memories. It's a different measurement to link pinch music."

There ya go: The master has spoken. Snark aside, it's a caller (if much time-consuming) measurement to study astir a product. Real-time Q&A is now disposable for US customers successful nan Amazon Shopping app for iOS and Android.

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Source engadget.com
engadget.com